How automations work
The reminder model, delays, the three-reminder limit, and the stats on the automations list — shared by all five.
All five automations work the same way. Learn this page and the five that follow are just the triggers.
Automations, reminders, runs
Three words that mean different things in Qpushly:
Automation — the type. There are exactly five and you cannot create more.
Reminder — a message inside an automation. Up to three per automation, each with its own title, message, buttons, delay and on/off state. Reminder 1 fires first, then 2, then 3.
Run — one reminder queued for one subscriber. A run is scheduled, then sent, and then possibly clicked and converted. Runs are what produce the numbers.
Delays
Every reminder has a Delay Time, measured from the moment the automation’s trigger fired — not from the previous reminder.
So on abandoned cart, delays of 30 minutes, 4 hours and 24 hours mean the shopper hears from you at 30 minutes, 4 hours and 24 hours after the cart went quiet.
The reminder limit
The ceiling depends on your plan: one reminder per automation on the free plan, three on the paid plan. When you hit it, the Create Reminder button is disabled and shows the count.
Three is the ceiling on any plan.
This is deliberate. Push is an interruption on someone’s screen; a fourth message about the same cart is where merchants start losing subscribers who block notifications for the domain entirely — and once a shopper blocks you, you cannot win them back from inside the app.
Writing a reminder
Notification Title — around 40 characters before most browsers truncate. Lead with the thing, not the greeting.
Message — one or two lines. Say what and why. If there is a specific product involved, name it.
Primary button — text plus link. Optional, but a button lifts clicks. Send it somewhere specific: the cart, the product, the collection — never the homepage.
Secondary button — a genuine second option (“See similar”, “Not now”), not a duplicate of the first.
Status — active or inactive. Inactive keeps your copy but stops new sends.
Turning one off
Set its status to inactive. Runs already scheduled for that reminder are not sent. Nothing is deleted, so you can switch it back on with the copy intact.
Reading the automations list
The Automations page shows all five as cards, each with four numbers:
| Number | What it counts |
|---|---|
| Clicks | Notifications from this automation that were clicked |
| Impressions | Notifications delivered |
| Revenue | Orders attributed back to this automation |
| Conv. Rate | Clicks ÷ impressions, as a percentage |
Which automations your plan includes
Welcome notifications are available on every plan — including the free one, because an automation you can actually send is the only way to find out whether push is worth paying for.
The other four (abandoned cart, browse abandonment, back in stock, price drop) need the paid plan. They are marked with an Upgrade badge on the Automations page. See Plan and billing.
Which ones to turn on first
- Welcome notifications — the easiest win. The subscriber is on your site right now.
- Back in stock — needs almost no copywriting and goes to people who already told you they want the product.
- Abandoned cart — the highest value, and the one worth spending time on the copy for.
- Browse abandonment and price drop — add once you have enough subscribers for the numbers to mean anything.
Testing without waiting
Automations run on a sweep every ten minutes, so nothing is instant. To test:
- Subscribe yourself from your own storefront.
- Trigger the event — subscribe for welcome, leave a cart for abandoned cart, edit a product’s stock or price for the other two.
- Wait for the delay plus up to ten minutes.
If nothing arrives, work through Troubleshooting.